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policy enquiry

LIC policy enquiry-Just call LIC Customer Zone

Have any policy enquiry related to your LIC insurance policy, and you want to know the status and other details on the phone? Are you in a different city than where your policy servicing branch is and confused whether you will get all the details of your policy in another branch? If yes, then answer if LIC Customer Zone.

Life insurance corporation of India has opened 74 Customer Zone all over the India to address the policy enquiry of customers and provide some policy servicing facility other than the branch. You can call or visit any of the customer Zone to address your policy enquiry.

Also Read: LICMobile – A Useful Mobile App For LIC Policyholders

All the Customer Zones can be reached by dialing the IVRS number 1251 with STD code of the place where Customer Zone is as a prefix. Suppose you want to reach Customer Zone of Agra then Just dial 0562-1251 and you will be connected to Customer Zone of Agra or you may call the dedicated numbers of all the CZees which are provided below.

Customer Zone are not merely Call Centres for your policy enquiry, but they are actually centres to provide many policy services to the policyholders of LIC of India. You can walk in any customer zone from 8 AM to 8PM on Monday to Friday and 10AM to 6 PM on Saturdays.


Policy enquiry addressed  through LIC Customer Zone

  1. Premium Position
  2. Bonus details in Policy
  3. Loan Details
  4. Policy status
  5. Revival of lapse LIC policies

and many other policy enquiry related to you LIC policy.

Services especially for you… At LIC customer Zone

  1. Change of address
  2. Issuing premium paid certificate
  3. Acceptance of life certificates for pension policies
  4. Resolving any policy related complaints
  5. NEFT registration in you LIC policies

Besides all other services and  policy enquiry, you will also get assistance in filling out the forms related to LIC of India and assistance for registration on LIC of India portal

So next time if you have any LIC policy enquiry just visit or call or write an email to any of your nearest LIC customer Zone. Click Here to know the address and telephone numbers of all the LIC customer Zones

7 thoughts to “LIC policy enquiry-Just call LIC Customer Zone”

  1. I have 6 live policies and i have submitted bank details 3 times in indira nagar branch,but its not been updated,very bad experience frpm branch office,my mob no 8147742898,my email id [email protected],please advice

  2. LIC Customer Care Number:

    Open : Mon to Fri 8.00 am to 8.00 pm

    Sat 10.00 am to 6.00 pm

    Services especially for you… At LIC customer Zone Change of address
    Issuing premium paid certificate
    Acceptance of life certificate for pension policies
    Resolving any policy related complaints

    Information on
    Premium position, Bonus, Loan , revival of lapsed policies Our products …

    Assistance for
    Filling up of forms Registration on LIC’s Customer Portal
    To know Policy details through IVRS, simply dial 1251 available 24×7 in the following cities

    LIC of India Contact Number

    Customer Care Toll Free Number: 1800-33-4433, 1800-22-4077
    For Policies Enquiry Number: 1251 (detailed info. 24X7)
    Complaint Email Address: – [email protected]
    LIC Customer Care Number Delhi:

    011-28844132 | 011-28822223 | 011-28855115
    Mumbai Helpline Number :

    022-22028225 / 022-66599066 | 022-24010375 / 022-30492020 | 022-67819220 | 022-66599233

    Regional LIC Customer Care Numbers:
    Delhi Contact Number:- 011-23762681
    Kolkata Helpline Number:- 033-23346688
    Hyderabad Phone Number:- 040-23437997
    Bengaluru Helpline Number:- 080-26659230
    Mumbai Customer Care NO:- 022-26137545
    Pune Customer Care Number:- 020-25514248
    Chennai Helpline NO:- 044-25300030

    Respected sir,/madam
    Should you have any Complaint or queries please do not hesitate to contact.

    Thanks and Regards
    Senior Insurance Advisor (Lic of india)
    Branch Office: 310, Oriental Annexe 1st and 2nd floor, 86, Janpath, New Delhi – 110001
    Satellite Office: 310 (SO), Plot No. 32, DDA Community Centre, Rani Bagh (Behind M2K Pitam Pura), Delhi – 110034
    Email [email protected]

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